Vanlifer's United Terms and Conditions
1. Ticket purchase and entry
- All attendees must possess a valid pass / ticket for entry.
- Tickets are non-transferable and non-refundable.
- Entry will be refused if tickets are damaged, defaced, or not purchased from authorised sellers.
- Wristbands MUST be worn at all times.
- Please keep your tickets safe, as Vanlifer's United is not liable for any lost tickets. You will also need your tickets to be scanned at the entrance of the event.
2. Day Visitor T’s & C’s
- Valid for one day only (Unless 3 day pass is purchased).
- Tickets are non-refundable
- Friday and Saturday valid from 10:30 till 23:00 (last entry 1800)
- Sunday valid from 10:30 till 18:00 (last entry 14:00)
- All children 0 – 16 years MUST be accompanied by an adult with a valid ticket, to access the event.
- Vehicles will be parked in day parking at owners risk.
- The gates will be locked one hour after the festival officially closes.
3. Weekend Camping Visitor T’s & C’s
- Tickets are non-refundable.
- Valid from Friday 8:00 till Monday 11:00
- All vehicles entering the site must abide by the 5 mph speed limit.
- There will be NO vehicle movements permitted during specific festival hours unless authorised by festival staff. If you need to move your vehicle before show hours close, please notify a member of staff BEFORE relocate it to the Day Parking before 10am. This is for health and safety, and insurance reasons.
- Camping overnight or private sales are not permitted in the Day Visitors car park. The gates will be locked one hour after the festival officially closes.
- Bicycles / E-scooters are NOT permitted to be ridden within the festival area.
- After 23:00 all amplified music must be switched off.
- Children must be accompanied by an adult and are the guardian’s responsibility at all times.
- Dogs must be kept under control and on leads at all times. Please clean up after your dog(s). Failure to do so will result in you being asked to leave.
- We value the safety and well-being of all attendees at Vanlifer's United. To ensure a secure environment, we have implemented a “No Dangerous Dogs” policy.
For the safety of everyone present, we kindly request that attendees do not bring dogs that displaying aggressive behaviour to the event. This includes specific breeds that are known to be more prone to aggression.
- Camping spaces are allocated on a first-come, first-served basis.
- Adherence to designated camping areas and pitch sizes is mandatory. Failure to comply with this will result in you being escorted off the site.
- Festival organiser's reserve the right to refuse entry or evict individuals violating the festival terms and conditions.
- GLASS bottles must be kept within the confines of your campervan/motorhome, no glass bottles in ANY other areas
- Do not obstruct footpaths and fire lanes.
- NO GENERATORS PERMITTED AT ALL
4. The Organisers:
- Reserve the right to refuse admission to any persons or vehicles.
- Will not tolerate aggressive/offensive behaviour to any visitor or member of staff. Disruptive or inappropriate behaviour may result in eviction without refund.
- Cannot be responsible for any items stolen/ damaged or any accidents/injuries which occur on site.
- We reserve the right to request that you move your vehicle for any reason that we feel fit and proper.
- Organiser's are not held responsible for any unauthorised activity.
- No unauthorised sale of goods / touting.
5. Ticket pricing:
6. Age restrictions :
- Valid identification may be required upon entry.
7. Photography and filming :
- Attendees consent to being photographed or filmed for promotional / social media & or security purposes.
8. Weather :
- No refunds will be provided due to adverse weather conditions.
- The festival organiser's reserve the right to cancel or postpone the event without liability.
9. Health and Safety:
- Attendees are responsible for their own health and well-being during the festival.
- First aid will be available on-site.
10. Refund Policy:
- We would like to inform you that, unfortunately, we do not offer refunds for ticket purchases. This policy is in place to ensure the smooth operation and planning of the event.
11. Liability:
- Attendees enter the festival at their own risk. The festival organiser's are not liable for any loss, injury, or damage sustained at the event.
12. Compliance with Laws:
- Attendees must comply with all applicable laws and regulations.
By purchasing a ticket and attending the festival, attendees agree to abide by these terms and conditions.
Many thanks ,
Vanlifer's United Festival Team